Step 4:
Certified Informal Dispute Settlement Program

Currently no manufacturer has a certified program in Georgia. All consumers should proceed to Step 5.


  • You must file your completed State Arbitration Application within one (1) year of the expiration of your Lemon Law rights period.
  • You are not required to participate in any non-certified informal dispute settlement program, including the Better Business Bureau AUTO LINE, the National Center for Dispute Settlement (NCDS), CAP-Motors, etc., before submitting your State Arbitration Application to this office.

If you have any questions, please call us at 404-651-9397.